It is not uncommon for the business tools, facilities and equipment to become the limiting parameter of the continued success. Tools cost money, but that is not what makes them hard to deal with, it is that there are substantial transaction costs involved in buying and selling the tools. The organisations keep many tools they no longer need or only use occasionally. On the other hand they often lack the resources to acquire the tools they really need.
Very often what looks like bad processes or ineffective employees is actually a result of less than functional layouts and equipment. Often, it is not the lack of tools, but their arrangement. So, starting from scratch is a great exercise to insure that the tools that do exist are utilized properly.

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